Effective date: 20 March 2026
Last updated: 20 March 2026

1. Introduction

This Privacy Policy explains how Glasson International Sp. z o.o. („Glasson“, „we“, „us“, or „our“) collects, uses, and discloses personal data when you access or use the websites www.glasson.app or www.glasson.pl (the „Service“).

This Privacy Policy also explains your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

By accessing or using the Service, you acknowledge that your personal data may be processed as described in this Privacy Policy.

2. Data Controller

The controller of your personal data is:

Glasson International Sp. z o.o.
ul. 3 Maja 17/3
40-097 Katowice
Poland

Email: office@glasson.app

3. Categories of Personal Data We Process

Depending on how you interact with the Service, we may process the following categories of personal data.

3.1 Usage Data

What we collect

Information about how users interact with the Service, including for example:

pages visited
time spent on pages
navigation paths
referring URLs
interaction events
browser type and version

Purpose

operating and improving the Service
analyzing usage patterns
ensuring security and stability
supporting analytics and marketing activities

Legal basis

Legitimate interests.

3.2 Personal Identification Information

What we collect

full name
email address
phone number

Purpose

creation and management of user accounts
communication with users
providing the Service

Legal basis

Contract performance or pre-contractual measures.

3.3 Payment Information

What we collect

Where payments are processed, we may process limited billing-related information such as:

billing details
transaction information

Payment processing may be performed by external payment service providers.

Purpose

processing transactions
financial record keeping

Legal basis

Contract performance and legal obligations.

3.4 Online Identifiers and Device Information

What we collect

IP address
device identifiers
browser type
operating system
device information
log files
time zone

This information may be collected using cookies, pixels, tags, or similar technologies.

Purpose

operating and securing the Service
detecting abuse or technical issues
analytics and service improvement
measuring the effectiveness of marketing campaigns

Legal basis

Legitimate interests.

3.5 Approximate Location Data

What we collect

Approximate geographic location derived from IP address.

Purpose

providing localized services
improving analytics and service performance

Legal basis

Legitimate interests.

3.6 Communication Data

What we collect

Information you provide when contacting us, including:

email correspondence
support requests
chat messages
other communications

Purpose

responding to inquiries
providing customer support
maintaining records of communications

Legal basis

Legitimate interests or contract performance.

3.7 Preferences and Behavioral Data

What we collect

interactions with content or features
user preferences
marketing interaction data

Purpose

improving the Service
personalizing content
measuring and optimizing marketing activities
displaying relevant advertising

Legal basis

Legitimate interests or consent where required.

3.8 Professional or Business Information

Where relevant for business relationships, we may process:

company name
job title
work email address
business contact details
tax identification number (if applicable)

Purpose

managing business relationships
providing services to business users

Legal basis

Contract performance or legal obligations.

4. How We Collect Personal Data

We collect personal data in several ways.

4.1 Data Provided Directly by You

You may provide personal data when you:

register for an account
fill out forms on the Service
contact us
use our services or features
communicate with our support team

4.2 Automatically Collected Data

When you use the Service, certain information may be collected automatically through cookies and similar technologies.

4.3 Data from Third Parties

We may receive personal data from:

service providers supporting the operation of the Service
analytics and marketing partners
publicly available sources
business registries and similar official databases where permitted by law

5. Cookies and Tracking Technologies

The Service uses cookies and similar technologies such as pixels, tags, and scripts.

These technologies may be used to:

ensure proper functioning of the Service
analyze traffic and usage patterns
improve the performance of the Service
measure the effectiveness of marketing campaigns
support advertising and remarketing activities

Third-party analytics and advertising partners may also use cookies or similar technologies when users interact with the Service.

Where required by law, cookies are used based on user consent obtained through a consent management tool. Users can withdraw or modify their consent at any time via the consent management tool.

These technologies may be used, subject to user consent where required, for analytics and advertising purposes, including personalized advertising.

6. How We Share Personal Data

We may share personal data with the following categories of recipients where necessary.

6.1 Service Providers

We may share personal data with third-party service providers that support the operation of the Service, including providers of:

hosting and infrastructure
analytics services
marketing and advertising tools
payment processing
customer support tools
IT and security services

These providers process personal data on our behalf where necessary.

6.2 Business Transactions

Personal data may be disclosed in connection with:

mergers
acquisitions
financing
sale of assets
restructuring of the business

6.3 Legal Requirements

We may disclose personal data where required to do so by law or where necessary to:

comply with legal obligations
protect our legal rights
prevent fraud or security issues

7. Advertising and Analytics Partners

We may work with third-party advertising and analytics partners to help us understand how users interact with the Service and to support our marketing activities.

These partners may collect information about your interactions with the Service and other websites or applications over time using cookies, pixels, tags, or similar technologies.

This information may include, for example:

online identifiers (such as cookie IDs or device identifiers)
IP address
browser and device information
pages visited and interactions with content
approximate location derived from IP address

The information collected may be used to:

analyze and measure the performance of the Service
measure the effectiveness of marketing campaigns
deliver, personalize, and optimize advertising, including interest-based advertising, including on third-party platforms such as search engines and social media
limit the number of times you see a particular advertisement
help ensure advertising is relevant to users

In certain cases, these partners may act as independent controllers of personal data, in accordance with their own privacy policies.

Where required by applicable law, we obtain user consent before enabling the use of non-essential cookies or similar technologies.

You can manage your preferences regarding cookies and similar technologies through the consent management tool available on the Service.

In some cases, data may be used by our partners to build audiences or measure advertising performance across different services.

8. International Data Transfers

Personal data may be transferred to countries outside the European Economic Area where necessary for the provision of services by our service providers.

Where such transfers occur, appropriate safeguards are implemented in accordance with applicable data protection laws, including the use of Standard Contractual Clauses approved by the European Commission.

9. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, including for:

providing the Service
complying with legal obligations
resolving disputes
enforcing agreements

Retention periods may vary depending on the type of data and legal requirements.

10. Data Subject Rights

Under applicable data protection laws, you may have the following rights:

Right of access – to obtain confirmation whether personal data is processed and receive a copy
Right to rectification – to correct inaccurate or incomplete data
Right to erasure – to request deletion of personal data under certain conditions
Right to restrict processing – to request limitation of processing
Right to data portability – to receive personal data in a structured format
Right to object – to object to certain processing activities

To exercise your rights, please contact us at:

office@glasson.app

We may request information necessary to verify your identity before responding to your request.

Requests will generally be addressed within one month, unless a longer period is permitted under applicable law.

11. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe that your personal data is processed in violation of applicable data protection laws.

In Poland, the competent authority is:

President of the Personal Data Protection Office (UODO)
https://uodo.gov.pl

12. Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration.

Access to personal data is limited to persons who require such access for legitimate business purposes.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be published on the Service together with the revised effective date. Continued use of the Service after changes are published constitutes acknowledgment of the updated Privacy Policy.

14. Contact

If you have any questions regarding this Privacy Policy or the processing of personal data, you may contact us at:

Glasson International Sp. z o.o.
ul. 3 Maja 17/3
40-097 Katowice
Poland

Email: office@glasson.app
Website: www.glasson.app
Phone: +48 733 30 40 10