First step to good customer service
Build your client base
Your brand ambassadors
Your clients are your best ambassadors. Make sure they have good reasons to spread the word about your services. Take care of the relationships with your loyal clients. All you need is saved on their client record in Glasson - sales history, personal information, prescriptions and much more.
Your client base works best if it’s integrated with other tools you use on a daily basis. And that’s what you get in Glasson - an all-round application to facilitate your daily work and help you take your customer service to the next level.
Pay attention to detail
All your clients are different and that’s what makes them exceptional. With so much on your mind, you can’t remember all the information they share. And sometimes it’s the details that make you stand out. Now you can save it all in Glasson and access client info anytime you need.
Use your client base
Simple form, great potential
Complete a client profile in Glasson and use the information whenever you need it. All client data is secure, protected and available only to yourself.
Save pictures of the glasses clients buy on their client record and use it the next time they come to make sure you find the right pair for their taste. And that’s just one way to use client files in Glasson!
Satisfied clients are likely to come back to you and recommend your store to others. Plan out your communication to foster relations with them. There’s no better way to keep them engaged and loyal.
Regular free updates
Glasson is cloud-based and so you can always use the most up-to-date version available. The app will get updated automatically.
Want to see Glasson’s full potential?
Book a presentation